We deliver to over 200 countries; including Australia, USA, Canada, United Kingdom, Asia and certain countries around Europe.

Shipping times and costs will vary depending on your delivery location and shipping method.

Flex Wear sends all parcels via a pre-paid, traceable, safe method of delivery. Shipping times are indicative from date of dispatch, not the date of order.

Please be aware that International orders may incur import duties and taxes, these are payable by you, the customer. If you are unsure whether this is applicable for your destination country we recommend you contact your local customs office for more information.

SHIPPING TIMES

COUNTRY

COST

DELIVERY TIME

Australia

Free Express Shipping (limited time)

$10 (Express + Insured)

$5 (Standard + Insured)

2 - 4 Business Days

 

3 - 6 Business Days

International

$5.00 (Standard)

$10 (Standard + Insured)

$10.00 (Express)

$15 (Express + Insured)

7 - 11 Business Days

 

5 - 8 Business Days

All pricing is displayed in AUD

 

Customs

Customs authorities typically work very closely with their national postal authority. The local customs offices for that particular country will always have their own payment processes in place, and the different options will vary by country.

When your parcel arrives at its destination, the customs agency will make a decision as to whether or not duties and taxes have to be paid. In order for them to do this, the sender of the parcel will have to provide information about what they are shipping on the label.

This includes:

    • The item description
    • The value of the content (or combined value if there are multiple items)
    • The country of manufacture

 

Delivery duties

Many parcels won’t require any import duties to be paid, because they’ll fall under the country’s low-value threshold.

For example, the low-value threshold in the U.S. is currently set at $800 U.S. (approximately $1000 AUD), but for Germany, it’s 22 EUR (approximately $33 AUD). So, it depends on the destination country.

If duties do need to be paid, the local postal or customs authority for that country will most likely get in touch with the receiver of the parcel to organise it with them directly.

These are:

    • Paying online before collecting the parcel
    • Paying in-person when collecting the parcel
    • Paying upon the delivery of the parcel

 

Still don’t see what you’re looking for? Check out our FAQ’s page